Panel Discussion : Analyzing the changing dynamics between clients and agencies

Improving data quality and new technologies give clients more control and possibilities to conduct 100% personalized research in house. In this panel we will look into the changing role of in house researchers and agencies.

  • Assessing the current situation – what solutions provided by agencies are already handled by clients internally and why?
  • Agencies role switch – from research experts into technology providers or strategic partners: what agencies need to deliver to bring value
  • Shifting to in-house instead of out-source research: How will skill-sets need to change to make that vision possible
  • Conducting research in times of major disruptors(e.g. coronavirus outbreak): How to be flexible, agile and effective

Selim Messai, Consumer Insight Manager, Ferrero
Rohit Jhamb, Global Market Research & Analytics Director, Ultimaker
Eveline Bettels, Consumer & Market Insights Director, L’Occitane en Provence

Location: Main Room Date: 2nd December 2020 Time: 10:00 am - 10:30 am Selim Messai, Ferrero Rohit Jhamb, Ultimaker Eveline Bettels, L’Occitane en Provence